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Best Ways To Dry Your Sensitive Documents After a Flood

4/23/2018 (Permalink)

Commercial Best Ways To Dry Your Sensitive Documents After a Flood Give SERVPRO a call if you experience water damage in your business.

Anyone who has ever endured flooding in his or her Spring Valley, CA office knows the destruction that can take place. While you can replace some things such as flooring, furniture and even electronics, it can be a little difficult to deal with wet documents. If you have some papers for which there are no backup copies, you need to salvage and restore them in the most effective way possible. Fortunately, there are ways to dry and clean the most critical information.

Vacuum Freeze-Drying

In many cases, simply letting your wet documents hang out to dry like your laundry won’t be enough. Reputable companies can use a technique called vacuum freeze-drying to tackle the toughest jobs. This process usually consists of the following:

• Papers or books are placed in a vacuum chamber at a temperature of under 32 degrees
• Water is removed by a process called sublimation
• No additional distorting should occur

Gamma Irradiation

Document drying usually involves more than simply getting rid of water from your important papers. If there has been a flood in your Spring Valley, CA office building, there is probably a significant amount of dirt, bacteria, debris and other harmful substances on the paper. Through gamma irradiation, you can clean the papers and sterilize them in a safe and effective manner. This can help reduce the risk of these harmful components spreading and causing further damage to your documents or to you.


For the simplest problems following water damage at work, you can simply air-dry the documents. If this doesn’t work to completely dry your papers, you can contact the professionals for more intensive help. You can use this and all other methods on books, magazines, files, blueprints and more.

It’s important to address damage to wet documents as soon as possible. If you use these strategies, you can handle just about any job, no matter how difficult. Visit for more information on commercial water damage. 

5 Tips for Flood First Responders

4/18/2018 (Permalink)

Storm Damage 5 Tips for Flood First Responders Give SERVPRO a call if you experience flood damage.

If you plan to be a first responder after a flood, you should prepare yourself for the risks involved in advance. Here are five flood response guidelines intended to help you respond to a flood situation without unnecessarily risking your well-being.

1. Prepare for disaster conditions with immunizations. You may want to obtain a tetanus booster if you have not received one in the past 10 years. You may also get a combined vaccine for protection against diphtheria or pertussis. A hepatitis B vaccine series is recommended for responders who provide medical care.

2. Limit exposure to floodwaters and avoid moving water. Floodwaters can become contaminated with gas, oil, sewage, industrial runoff, and other substances. As a first responder, limit your exposure to such water as much as possible by wearing protective garments. You should also look out for moving water. A mere six inches of moving water can cause people to lose their footing, and two feet can float a car.

3. Report downed power lines. Downed power lines pose a serious safety threat. Report any fallen poles or lines you see to a power company.

4. Make sure you have access to filtered water. Filtered water is a necessity for disaster responders. If you are performing rescues, you should have extra water on hand for residents who may be suffering from dehydration.

5. Wear rubber gloves and protective gear during cleanup. Protect yourself when handling items that have come into contact with floodwater. It is a good idea to get rid of all damaged items after documenting them for insurance purposes.

A first responder to a flood situation can play an important part in promoting the safety of a community in Spring Valley, CA. You may want to keep the phone number for a certified storm disaster remediation service on hand in case residents want to take a proactive approach to addressing water damage and preventing mold. Visit for more information on storm damage. 

What To Know About Insurance Coverage and Mold

3/26/2018 (Permalink)

Mold Remediation What To Know About Insurance Coverage and Mold This customer had a problem with moisture that caused mold to grown on the wall in their bedroom.

Stories of floods are becoming more common and so are horror stories about homeowners fighting fungus growth and mold destruction inside their homes. Whether it is a broken pipe or surging flood waters, the resultant damage can be catastrophic. That is why many people in Spring Valley, CA wonder if their insurance policy covers the flood damage created by mold-laden bacteria once the water is gone.

Insurance Coverage

There is no simple answer to mold insurance coverage. Fungi, mold, and bacteria can all have a detrimental effect on property and require extensive reclamation efforts. A homeowner's insurance policy often limits mold damage coverage to those issues caused by situations that are already covered by the policy. In other words, if you have flood insurance and have a flood, the policy could cover all resultant issues, including mold. However, if you experience an earthquake and it causes broken pipes, the resulting flood and mold damage may only be covered if you have earthquake insurance.

Monetary Cap

Fungus growth can also result from frequent wet areas due to landscaping problems, repeat leaks, or continuous seepage. This type of property damage is considered a maintenance problem and typically not covered by insurance. Additionally, when insurance does include mold removal and cleanup, the policy often has a monetary cap for the project.

Expert Answers

If you have questions about what your mold insurance policy does cover, consider talking to an insurance adjuster or representative to find out what your policy options are about mold coverage. If you already have mold issues in your home, call a mold remediation team and let the experts help you. The professionals can answer all your questions about mold growth as well as help with preventative measures.

Proactive Policy

Being proactive about your insurance coverage can be the first step in protecting your home from future fungus growth problems. If you know what your policy covers and what it does not cover, you can take charge of any changes you want to make before a flood strikes. Visit for more information on mold. 

Tips for Replacing a Leaky Toilet

3/19/2018 (Permalink)

Water Damage Tips for Replacing a Leaky Toilet Here you can see that one of our technicians is in the process of checking moisture levels in this wall.

You may not think about your Spring Valley, CA home's plumbing while you shower, do dishes or run your washing machine. However, it can be one of your home's most vital systems, and when something goes wrong, such as a leaking toilet, the results can be messy and expensive. If a toilet cannot be repaired, the next best option might be to replace it yourself.

1. Check the Seal First

If you have an old toilet, the leak might be due to a broken seal where the unit meets the floor. This type of leak can be quite common and cause water to spill out onto the floor when the toilet is flushed or filling. To check for this type of leak, dry the floor around the toilet and the base, then flush the unit. If you see water leak from the seal, then you may want to consider upgrading your toilet and making a new seal.

2. Remove the Toilet

Once you have determined you need a new toilet, the next step in this process is to remove the old one. First, turn off the water to the unit and then empty the tank and bowl as much as possible to prevent the water from sloshing out when you move the toilet. Disconnect the water and then unscrew the bolts from the base of the toilet before gently lifting the leaking toilet and undoing the seal. You may want to have a water removal and restoration company come in at this point to ensure no lasting water damage has been done by the leak.

3. Install a New Unit

Once you check the toilet's flange for signs of wear, you can complete your toilet repair project by installing the new unit. Remember to create a good seal by pressing down firmly on the toilet's bare rim. Once the new toilet is in place, you can turn the water back on and check if the problem is resolved.

A leaking toilet in your Spring Valley, CA home can cause a considerable amount of water damage. However, knowing the steps to replace it quickly can save you time and money. Visit for more information on water damage. 

Must-Haves in Your Building’s First Aid Kit

3/14/2018 (Permalink)

Emergencies aren’t easy to think about. They aren’t something you hope to go through or want to subject your business to. Your commercial building should feel like a safe place. Safe or not, however, natural disasters can and often do occur. People can be injured or trapped within your building. Without an emergency first aid kit, your Spring Valley, CA business could find itself in trouble. Even in nonemergency situations, accidents do happen. With an emergency kit, you can help with small injuries. In case of emergency, here are some tips on how to handle first aid.

What To Include in Kit

The first aid kit is one of the single most important tools you can utilize during an emergency. Here is what professionals say you should include:

• Directions for emergency assistance
• Gauze pads
• Adhesive bandages
• Wound cleanser
• Tweezers
• Latex gloves
• Splint
• Adhesive tape
• Resuscitation bag or pocket mask
• Scissors

Remember while you can never overstock your emergency kit, you can understock it. Predicting the injuries that may occur can be difficult. However, it’s better to be prepared for everything rather than preparing for very little. Most of these items are easy to gather up and may even come in a readymade kit.

How To React to Situation

In any emergency, staying calm is always advantageous. If someone is hurt, your panic could lead to poor decision making and could inevitably frighten people. Productivity is easier when you’re relaxed. Being calm and rational could save you or another person.

The unthinkable can sometimes happen. It’s important to be prepared so that you can focus on the task at hand. Whether you had a flood or fire emergency, there will be cleanup to consider afterwards and professional services to call. However, in the meantime, if someone is injured in your building, you don’t want to be without the right tools. Even the smallest amount of comfort or assistance can matter. Visit for more information on commercial storm damage

If Your Building Has Mold, Will Your Insurance Company Cover the Cost of Remediation?

2/21/2018 (Permalink)

Mold can pose a serious threat to the overall integrity of your building, and if not caught in time, it can eat away at your building’s structure and create a potentially hazardous environment. If not dealt with within 48 hours, water damage and fungus growth may result in costly damage to your building. If this happens, you may wonder, does insurance cover the cost of mold remediation? The answer depends on two things:

1. The cause of the mold contamination
2. The language of your insurance policy

Causes of Mold Contamination

Mold claims in Jamul, CA typically arise in one of two circumstances: The building owner discovers mold at the same time he or she discovers a moisture problem, such as a leaking pipe or a leaky roof; or the building is subject to a flood, burst pipe or other sudden plumbing issue. Generally speaking, most insurance agencies won’t cover fungus growth that is the result of long-term leakage, water intrusion, moisture buildup, deferred maintenance, poor repairs, construction defects or normal wear and tear, but they may cover damage caused by sudden events for which you took proper measures to protect against, such as floods or plumbing system failures.

Policy Language

Unfortunately, most building insurance policies contain a laundry list of exclusions for damage caused by mold. For instance, most policies won’t cover the cost of damages if the mold was a result of normal wear and tear, poor workmanship and materials, construction defects, corrosion, pollution or wet rot. Some policies may cover mold that develops as a secondary problem from covered water damage. What type of water damage is covered and what types are not is a whole other dilemma you need to sort out with your insurer.

Mold growth can wreak havoc on your building, which is why it is best to invest in a mold insurance policy. Mold coverage is designed to do exactly what its name implies: cover the cost of damages caused by mold. If you want to protect your investment, talk to your Jamul, CA insurance agent today about devising a policy that covers damages caused by mold.
Visit for more information on mold.

How Do I Maintain a Fire Sprinkler System?

2/14/2018 (Permalink)

As a business owner and manager, you can carry many responsibilities. Two of those are likely safeguarding company property and inventory and keeping employees and customers safe. Installing a fire sprinkler system can be a great way to accomplish both goals. In fact, a national standard called NFPA 13 has been established to set down procedures and conditions for installing fire suppression measures such as sprinkler systems in commercial buildings.

You probably never want to need such measures, but fires can happen due to many causes. Should a suppression system be activated to quench a blaze within your facility, the aftermath may involve fire sprinkler cleanup. If a fire threatens your Spring Valley, CA commercial building, you should know the sprinklers are well-maintained and there is a plan for cleaning up the mess. Here are three considerations for maintaining commercial emergency sprinklers and planning for cleanup.

1. Inspect sprinklers regularly and do not ignore repairs. Carefully check and test your structure’s emergency fire sprinkler system regularly. Local laws and insurance considerations may dictate the inspection schedule. If any problems are found, fix them immediately. In addition to being a safety issue, sprinkler problems may violate insurance and legal regulations.

2. Clearly delegate responsibilities. You should be clear about who is responsible for fire suppression maintenance. For example, should business owners or building owners schedule regular inspections and tests? Those who arrange for regular checks also should know they must inform the fire inspector.

3. Have a plan for after the blaze is out. Who wants to think about a building fire? However, every business facility should have a professional fire restoration team they can call on to repair and clean up the damage.

Should a blaze flare up in your Spring Valley, CA commercial property, you should make sure everyone is safe. A fire sprinkler system can be an effective fire suppression tool that can hopefully quench the flames before they destroy significant property and equipment. Once a blaze is out, though, you should deal with fire sprinkler cleanup. An experienced fire restorer can work to restore your business to its pre-fire condition. Visit for more information on commercial fire damage.

How to Deodorize After a Fire

2/7/2018 (Permalink)

Smoke particles do not just disappear after a fire. Instead, they can infiltrate everything you own. Your carpet, furniture, clothing and even walls may smell like smoke for months after the fire. Without a professional restoration firm, it may be difficult to fully remove the noxious odor of smoke from your home. Keep in mind that deodorizers, incense and the like are only temporary fixes.

Clean the Air

Primarily, your restoration professional may use the following equipment to clean the air:

• Air filters
• Thermal foggers
• Ozone machines

This equipment will not only fight the odor, but remove the source of the odor as well. They can rid your home of the smoke particles responsible for the smell. In addition, these machines will usually help your property receive optimal airflow during and after restoration.

Clean the Source

If you do not get rid of the source of the problem, you will not get rid of the odor. The first thing you should do during a smoke cleaning is to see which of your belongings are scorched. The best course of action is to remove anything that is unsalvageable. As long as there is visible fire damage in the home, you may not be able to get rid of the smell entirely.

Clean the Surface

Next, it is time to look at all the exposed surfaces in your home. A thorough smoke cleaning involves cleaning walls, ceilings, floors, countertops and any appliances left in the home. This will help restorers take care of all the remaining smoke damage. Keep in mind that it does not matter if a room was untouched by a fire, smoke and other particles can still stick to surfaces.

If you want to get rid of smoke odor, you do not have to do it alone. Professional services that specialize in smoke cleaning in Spring Valley, CA can remedy damage caused by fire and smoke. Visit for more information on fire damage.

Does Your Home Need a Flood Cut?

1/18/2018 (Permalink)

When dealing with contamination after major flooding, you may hear your restoration specialists mentioning something called a flood cut. To anyone without a lot of experience with flooding or the work that goes into restoring a home afterwards, this phrase may sound strange. What is a flood cut? Why and when is it necessary? The answers to those questions can help you decide on the best options for repairing your home.

1. What Is a Flood Cut?

A flood cut occurs when the contractor has to cut into the drywall of your Spring Valley, CA, home. The cut is usually made about 12–18 inches above where the flood line ends. Then, the drywall is taken completely out of the wall. The point of a flood cut is to remove the damaged wall and also to make sure that there is no moisture trapped behind it. Any and all mold and contamination can then be cleaned up as a result of the tear out.

2. Is a Flood Cut Necessary?

The answer to this question is "not always." Some flooding damage may be caused by clean water. This is water that doesn't contain any contaminates. If this is the case, then the specialists may do everything they can to fix the wall. However, if your flooding was caused by a backed-up sewer line or if it is contaminated with harmful pathogens, then the best course of action is a flood cut.

If your home has been recently flooded, then odds are you’ll have some damage to your home. Mildew and mold can grow fast, but often the contamination won’t be so extensive that you need a tear out. However, in cases of black water flooding, it’s imperative that you have a flood cut. When it comes to deciding which course of action is necessary, however, you should always have a consultation with professionals. After all, it’s better to be safe than sorry.

Visit our website at for any of your restoration questions.

The Pipes Burst, Now What?

1/18/2018 (Permalink)

Many homeowners worry that their pipes will burst, and they won’t know what to do when that happens. Floods can be incredibly distressing, and without a cleanup service to help, it can be almost impossible to prevent or aid water damage in Spring Valley. Luckily, there are things that you can do after you’ve been confronted with bursting pipes. Consider three of the most important steps to take.

1. Call a Cleanup Service

When it comes to flooding, mold can grow quickly. Mildew and mold take only a couple of days to grow in moist environments; this means that you have to start the cleanup process as soon as possible to prevent any secondary damage to your home. While you may be able to start some of the cleanup process on your own, a professional will have the tools to do it quicker and more effectively.

2. Open Windows and Air Out Home

The next step after your home has been flooded by bursting pipes is to open all of the windows. This is going to ensure that you have proper airflow in your home to help the drying process begin. You can also use a dehumidifier for extra help in drawing the moisture out of your residence while you wait for your remediation expert to arrive. Keep in mind that if the moisture lingers even after most of the water is gone, mold can still grow.

3. Fix the Pipes

Once your home is cleaned up of water, you need to have someone fix the broken pipe and maintain your plumbing system. It’s no use to clean up your home only to have your pipes burst again.

Flooding due to bursting pipes can be frustrating and stressful. Fortunately, with the help of a cleanup service, you can rest easy and help keep your Spring Valley, CA, home dry.

Visit our website at to learn more about water damage.