What our Customers say...


Very professional and courteous staff

Jason was incredible, knowledgeable and helpful during a very stressful time

They were awesome. From the initial call to the local shop to the team that worked on my house. Awesome job!!

I had a bad experience with SERVPRO in the past. Jason and his crew completely returned my faith in the Company. He took the time to explain everything to me, scheduled all the other trades, and did everything he promised he would. If you have a leak you have to call Jason. He is the best.

Jason was just outstanding. He kept us informed, was very responsive and I could not recommend him more highly.

Fast and quality service at an unbeatable price, by a knowledgeable person. Can't get any better than that. Thank you very much.

Jason Degraffenreid was especially courteous and helpful during the process, even when it was on Thanksgiving.

Jason was always on time, very knowledgeable and kind.

They are awesome!

Jason did a great job!

Jason did an outstanding job of rescuing us from an over saturated carpet which had begun to smell. We had renters coming at 4, he met us at 9 am, told us it would be dry and done by 2, and it was! Great service! He will be our only carpet cleaner from now on.

SERVPRO of Spring Valley/Jamul were lifesavers! Unfortunately, we experienced our apartment flooding when we were out of town. As soon as we called SERVPRO Spring Valley/Jamul, they came to our home, and were able to assess the damage, offer recommendations for next steps, and place equipment to start with repairing the damage. They were extremely professional, quick to respond to our needs, and respectful of our home. I would highly recommend them!

Jason was very knowledgeable and very direct with any questions. Overall great service.

Jason & Tommy are fantastic, great support from this crew! Very professional guys. I would definitely recommend them to my friends.

Jason is very considerate to [my father's] disability. He explained in wordage we could understand, he is prompt, very professional & he cleaned up any and all mess. Thank you Jason!

Jason and Tom were fabulous and quick

SERVPRO Spring Valley/Jamul are really knowledgeable professionals. My dishwasher leaked and they were extremely quick to respond. They were genuinely compassionate. Extremely knowledgeable addressing all my concerns. They used the most minimally invasive path without cutting corners. I can't say enough good about these guys. They go above and beyond. You will NOT regret calling them.

Would certainly recommend Jason in future

Wonderful, outstanding start to finish